Returns & Exchanges

At Emmett & Stone Country Sports Ltd, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 28-day return policy for most items in their original condition. Please note that certain specialized equipment and safety gear may be subject to specific return restrictions to ensure product integrity.

1

Initiate Your Return

Contact our customer service team via email or phone within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and any included manuals or accessories are present.

3

Ship to Store

Label your package clearly with the RMA number and send it back to our retail showroom using a tracked courier service for your peace of mind.

4

Inspection and Refund

Once our specialists have inspected the returned goods to confirm they are in resalable condition, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing